Integration Challenges - How Did They Arise?

Single Software Solution
A single software solution to run the whole business is a chimera.
Multiple Systems
Organizations usually select “the best” system for a specific need - HR, CRM, mobile banking channel, etc. 
Innovations cannot be predicted in the architecture before they happen (biometrics, AI, IoT, etc.).
Numerous Apps
All of this results in numerous heterogeneous apps (cloud & on-premise), data silos and point-to-point integrations.

Why are They a Barrier to Business Growth?

EIP Spaghetti Bank System Diagram

Higher Costs 

The lack of centralized integrations directly impacts your bottom line, causing higher IT maintenance costs, increased operational risk and high compliance costs.


Poor IT Efficiency

Without an integration platform, it is difficult to service and monitor systems centrally. IT assets are poorly reused, data integrity suffers and scaling is hard.


Poor Customer Experience

Siloed systems create a higher risk of IT incidents and system overload, which directly impacts experience. Personalization without unified data is also difficult.


Competitive Disadvantage

The lack of proper integrations makes it difficult to implement new technologies and partnerships. Going to market with new digital initiatives is slow and complex.

The Solution: Enterprise Integration Platform (EIP)

Build and orchestrate a connected digital business

An integration solution, specially designed for the needs of the financial sector. EIP modernizes legacy infrastructure via APIs, advanced integration patterns and reusable microservices, transforming everything into a future-proof digital platform, driving success in the open banking era. GDPR and PSD2-compliant.

The Solution - Enterprise Integration Platform (EIP)

EIP Helps Financial Service Providers to:

Legacy Systems

Modernize Legacy Systems, Integrate On-prem and SaaS Apps


Increased Performance

Increase the Performance, Reliability, Reusability, Security and Scalability of the IT Landscape


Centralize control

Centralize Control, Administration, and Monitoring



Go to Market Faster with Digital Initiatives


Open APIs

Comply with PSD2, Be API-ready and Drive Success in Open Banking


Customer Data

Facilite 360 Degree Customer Views


Cloud Technology

Adopt the Cloud and Emerging Technologies Where Needed


Channel Integration

Integrate Channels for Better Customer Experience


The Benefits of Enterprise Integration Platform

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Modernize Legacy Systems

Connect your business end-to-end to increase its scalability. Focus on what really matters - growth. 

  • Central monitoring: Control your whole IT landscape from a centralized space.
  • Efficiency: Enable business continuity, when a system fails or is inaccessible.
  • Vendor independence: Replace any system by simply connecting the new one to EIP.
  • IT asset reusability: Easily share resources across systems and channels.
Financial Institutions Innovations

Facilitate Innovations and Partnerships

Be ready to compete. Innovations and partnerships are one integration away with EIP. 

  • New technology adoption: Invest in innovation rather than in maintenance projects.
  • Partner integration: Partner with your ecosystem to offer aggregated services to customers. 
  • Fast go-to-market: Launch new digital initiatives with ease.
Omnichannel Customer Experience

Enable Omni-channel Customer Experiences

Move from account-centric to a customer-centric future with EIP.

  • Channel integration: Deliver seamless customer journeys across connected channels. 
  • Data integration: Unify customer data to enable 360-degree views of customer relationships. 
  • Customer insights: Connect analytics, BI and AI tools to understand your customers better.
  • Customer engagement: Integrate services beyond the traditional to become your customer’s closest digital partner.

EIP is Ready for Open Banking. Are You?

Open Banking

Open banking is urging traditional financial service providers to fundamentally rethink their business model. 


It is a collaborative service model, based on open APIs, where data is shared among ecosystem players, including non-financial 3rd parties (such as retailers, real estate companies, etc.).


In an open banking world, plug-and-play financial products are enabled, and customers have the final word, choosing the superior experience.




Succeed in Your Open Banking Journey with EIP

Provide 3rd parties with basic access to data via open APIs. Easily comply with PSD2.
Go beyond basic. Provide access to more advanced data for new revenue streams.
Leverage own and 3rd-party data insights to offer personalized financial advice and new services.
Connect with value-chain partners to offer financial and non-financial services.

Enterprise Integration Platform - Technical Overview

EIP Integration Framework


  • Flexible, Easy-to-use SDK
  • A Rich Set of Enterprise Integration Patterns
  • Microservice Architecture, powered by Docker, Kubernetes, Cloud-ready
  • Inbuilt Message Encryption
  • Monitoring, Auditing, Logging
  • Notifications and Events
Open APIs


  • Load Balancing
  • API Security and Policies:
    • Circuit Breaking
    • API Segregation
    • Quotas & Rate Limiting
  • API Monitoring
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API Management


Developer Portal


Identity Provider





"Our priority is to offer our clients contemporary digitalized customer service with a focus on speed, quality and individual approach. The implementation of the new digital platform along with Software Group is part of our strategy for digital transformation and will ensure new and improved customer experience."

Georgi Zamanov
CEO, Allianz Bank Bulgaria

What Differentiates Enterprise Integration Platform?

DigiWave Platform

EIP is made for financial institutions and is powered by the mature DigiWave Digital Banking Platform


Global Experience

Stems from over 10 years of global experience in integrations with 200+ customers in over 70+ countries


Centralized Management

EIP perfectly complements Software Group's digital channel solutions


Total Cost of Ownership

Allows for a predictable Total Cost of Ownership


Quick to market

Offers flexible deployment options: on premise, cloud, on different operating systems


Open API

Empowers your business case with a flexible licensing model



Turn integration challenges into connected opportunities.
Start with Enterprise Integration Platform.