The Benefits of Digital Onboarding and Origination
Customer onboarding was transformed into a 5-minute experience which can be done from anywhere.
With DFA loan turnaround time decreased from 72 to 6 hours. (Accion)
1 to 2
12 to 24 months calculated breakeven for the DFA investment.
increase in caseload
DFAs bring a 134% increase in average loan officer caseload, translating to revenue growth (Accion).
Supercharge Field Services with Digital Efficiency
The digital tools your field officers need for improved productivity and higher portfolio quality.
Acquire customers anywhere
With fast and intuitive mobile customer onboarding and loan origination.
Work even offline
Remote, underserved markets with low or no connectivity are one tap away.
Instant validation, intelligent data
Smarter data entry with auto-populated fields and real-time verification.
Reduce paper, decrease costs
Accurately capture documents and ID cards, use optional OCR.
Easily monitor and plan tasks
Track completed and pending tasks, plan day-to-day work to boost team efficiency.
Benefit from a 360 customer view
Focus on building relationship across products.
Make better credit decisions
Real-time credit bureau lookups and 3rd-party scoring integration.
Through secure biometrics, eSignature or OTP authentication.
Grow Channel Revenue
Expand your market at a minimal cost.
A Digital Transformation Platform in Action
DFA is so much more than just an app - it fully digitalises both field and back office workflows.
Flexible Onboarding & Origination Forms
Easily configure your own forms. Store data on the DigiWave platform or directly in your core banking or other systems.
Seamless API-driven Integrations
Easily integrates with your core banking and legacy systems. Embed third-party provider services to enrich your offering.
Task & Performance Management
Organize work, monitor and improve team performance with interactive task management. Ease communication between the field and the branch.
Credit Scoring & Advanced Analytics
Offer fast track loans to your best customers and nurture the rest. Lower delinquency risk from the start. Identify opportunities through analytics.
Customize your own or use out-of-the-box workflows. Benefit from multi-level loan decisions, fueled by data. Digitize, automate and streamline all processes.
Centralized Management. Multi-country. Multi-tenant
Manage all your digital channels and affiliates from a central portal. Define flexible user roles and permissions.
Accelerate Loan Processes from Days to Minutes
Explore the best practices in digital loan origination, taken from Software Group’s ten-year-experience.
- Success Story